Metro View Media & Outdoor Official Logo Melbourne
Metro View Media & Outdoor Commercial Printing Melbourne
Legal & Regulatory Compliance

Privacy Policy

Operating with complete commercial transparency across Victoria and nationwide under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Entity: Metro View Media & Outdoor Pty Ltd
Location: Melbourne, Victoria, Australia
Effective Date: October 2026
Section 01

1. Our Commitment to Your Privacy

Metro View Media & Outdoor Pty Ltd manages commercial Out of Home advertising networks, grand format UV flatbed production, architectural site hoardings, vehicle fleet branding, and spatial retail activations across Victoria and nationwide.

We operate our physical production floors and digital platforms with total commercial integrity. We respect your personal information and strictly adhere to the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Commonwealth) and applicable Victorian privacy legislation. This policy outlines how we gather, utilize, protect, and handle your data across our online platforms, enquiry systems, and commercial transactions.

Section 02

2. Information We Collect

We only request and collect personal information necessary to deliver accurate quotes, project scopes, print proofs, and physical installations.

Information You Provide Directly

When you submit an enquiry form, request technical print specifications, or contact our team directly, we may collect:

  • •Your full name and professional company title
  • •Direct business email address and telephone contact details
  • •Business trading name, Australian Business Number (ABN), and billing address
  • •Project specifications, commercial fleet quantities, artwork files, and site addresses
  • •Physical installation requirements, vehicle dimensions, and local council permit details

Information Collected Automatically

When you navigate our website, our servers automatically collect non-personal and technical telemetry, including:

  • •Your device IP address, operating system, and browser architecture
  • •Referring website URLs, geographic region within Australia, and session durations
  • •Pages visited, video views, and navigation interactions across our showcases
Section 03

3. Cookies, Google Analytics 4 & Meta Tracking

We implement modern, privacy-compliant analytics and marketing technologies to understand how decision makers interact with our media and production capabilities.

Google Analytics 4 (GA4)

We utilize Google Analytics 4 to evaluate website engagement, content performance, and technical site health. GA4 gathers information anonymously. It evaluates interaction events (such as button clicks, file downloads, and video engagement) without associating individual IP addresses directly to identifiable identities. We utilize this analytical data to refine our digital experience and improve our B2B project workflows.

Meta Pixel & Conversion Tracking

Our website deploys the Meta Pixel and related conversion technologies. This allows us to measure campaign effectiveness across Facebook and Instagram, understand visitor activity, and serve business-focused updates to organizations seeking commercial print assets.

Meta uses cookies and storage technologies. You can adjust your ad preferences through your Facebook or Instagram account settings at any time.

Managing Your Cookie Preferences

Most web browsers automatically accept cookies. You can configure your browser to reject cookies, alert you when a cookie is placed, or delete stored cookies entirely. Disabling cookies may alter your browsing performance on certain media features.

Section 04

4. How We Use Your Information

We process and utilize your personal and project information exclusively for genuine commercial operations:

  • ✓Evaluating project requirements and generating accurate technical estimates
  • ✓Coordinating prepress artwork calibration, color matching, and digital mockups
  • ✓Facilitating physical site inspections, measurements, and installation dispatches
  • ✓Managing trade accounts, invoices, logistics, and production scheduling
  • ✓Responding to technical inquiries and providing continuous project updates
  • ✓Delivering occasional B2B industry updates and market trends (with direct opt-out functionality)
Commercial Assurance: We never sell, rent, license, or trade your personal or corporate contact details to external brokers, marketing lists, or unauthorized entities.
Section 05

5. Disclosure to Third Parties

To execute physical advertising, grand format printing, and nationwide rollouts, we may disclose relevant details to selected trusted partners under strict confidentiality:

  • •Logistics and courier partners delivering finished print goods and hardware across Australia
  • •Licensed installation crews, scissor lift operators, and traffic management personnel
  • •Secure cloud infrastructure providers, internal enterprise systems, and payment gateways
  • •Regulatory authorities, municipal councils, or law enforcement bodies where mandated by Australian law

All external contractors and technical suppliers bound to Metro View Media must comply with Australian privacy standards and maintain strict data confidentiality.

Section 06

6. Storage and Data Security

We protect your information with industrial-grade physical and electronic security safeguards:

  • •All form data transmission is secured using modern Secure Socket Layer (SSL) encryption
  • •Artwork assets, site technical plans, and proposals reside within access-controlled networks
  • •Only authorized project managers, prepress technicians, and executives hold access to client databases

While no internet transmission is entirely impenetrable, we apply rigorous administrative and technical protocols to prevent unauthorized access, loss, alteration, or disclosure.

Section 07

7. Direct Marketing and Your Choices

From time to time, we communicate practical Out of Home insights, material advancements, and production capability updates to our commercial partners and enquiry contacts.

You maintain the right to stop receiving marketing updates at any moment. Every digital marketing communication includes an instant unsubscribe option. Alternatively, email our team directly at info@metroviewmedia.com.au with the word "Unsubscribe" in the subject line, and we will update your preferences immediately.

Section 08

8. Access, Correction, and Your Rights

Under the Australian Privacy Principles, you hold clear rights regarding your personal information:

Access Request a complete summary of the personal details we hold regarding you or your organization.
Correction If any detail is out of date, inaccurate, or incomplete, instruct our team to amend it promptly.
Deletion Request deletion of non-essential details, subject to taxation and production warranty obligations.
Section 09

9. Contacting Our Privacy Officer

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or have concerns regarding how your information was handled, please reach out directly:

Metro View Media & Outdoor Pty Ltd

Attention: Privacy Officer
Direct Privacy Inquiries: info@metroviewmedia.com.au
Telephone Support: +61 426 514 795
Operational Location: Melbourne, Victoria, Australia

We review all inquiries thoroughly and will respond in writing within thirty business days.

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